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Where to get in touch.
This directory does not have an inbox of its own — pointing you to the right one is the point. Two lanes: anything about an application or an account goes to the lender; anything about the group, the marks or press goes to the group hub.
Pick your lane
Two destinations cover almost everything. Match the enquiry, then go straight there.
Customers & accounts
Applications, quotes, a live facility, statements, payments, a question about a decision, or anything to do with an existing account. All of this is the lender's, not the directory's.
Already a borrower? Sign in at credicorp.co.uk/portal.
Group, legal & press
The companies, the trade marks, the regulatory position, or a media and partnership enquiry. These belong with the group hub, which holds the authoritative record and the relevant contacts.
Brand & the name change? creditcorp.co.uk.
Not sure which?
If in doubt, start with the lender
Most enquiries are about borrowing or an account, and the lender's team can redirect anything that isn't. When unsure, that is the safe first door.